eStatements
Frequently Asked Questions
What is an E-Statement?
An E-Statement is an electronic account statement delivery system that is a quicker alternative to receiving the traditional paper statement. An email notification is sent to you notifying you that your statement is available for viewing through Net Bank. By receiving an E-Statement you have the flexibility to save your statement onto your computer electronically and print a copy at your convenience.
When do I receive my E-Statements?
Prosperity Bank will send a notification your email address and deliver your account statement to Net Bank by the first business day following your statement cycle period.
Does an E-Statement have the same information as my paper statement?
Yes. E-Statements contain your monthly account history, just like your current paper statement, but with the convenience of electronic delivery.
Do I receive check images with my E-Statement?
Yes. Your Check images can be included with your eStatement depending on your account product with us. If you are not receiving your images and would like to via eStatement, please contact your local banking center for assistance.
Can I still receive my paper statement?
No. At the time of your E-Statement enrollment you elect to stop the delivery of your paper statement delivery.
How do I enroll in Prosperity Bank’s E-Statement?
You can enroll for E-Statements by visiting the nearest Prosperity Bank Banking Center.
What if I have difficulty viewing my E-Statement?
There are no special system requirements for viewing E-Statements. Contact your local banking center should you have any issues viewing your statements.
Can I save my Statements for archival and future reference?
Yes. Once you have the statement pulled up simply click File, then Save As. From there you will have a variety of options to save the document as a certain type, such as, html, txt, etc. Statements remain in Net Bank for 1 year.
