At Prosperity Bank, all of your banking needs can be satisfied by our friendly and professional associates at your local banking center or by reaching out to one of our Customer Service Center representatives.
For questions regarding:
Please visit your local banking center, call our Customer Service Center during normal business hours, or chat with us on our mobile app or on our website.
Customer Service Center
International Callers, please dial: +1 806-741-3302
Monday – Friday: 7:00 AM – 7:00 PM
Please be advised hours may vary on bank holidays.
For Texas customers, please read Texas Compliance Notice for information about filing complaints about our money transmission or currency exchange product or service.
Electronic Banking Services
For Online Banking and Bill Pay questions or support, please contact your local banking center or Customer Service Center. Or, send us a secure email during regular business hours when logged into Online Banking by selecting Services and then Bank Mail.
Report Lost or Stolen Debit Card
To report a lost or stolen Prosperity Bank debit card during regular business hours, please contact your local banking center. For reporting after business hours, call 1-800-531-1401.
Prosperity Bank Main Offices Prosperity Bancshares, Inc.
Prosperity Bank Plaza
Machine Readable Files: Blue Cross Blue Shield of Texas creates and publishes the Machine-Readable Files on behalf of Prosperity Bank. To view, click here: Machine-Readable Files.
Holidays Observed by Prosperity Bank
We follow the Federal Reserve in determining our Bank Holidays Observed. Visit federalreserve.gov for a complete list.
For questions or support regarding accessibility and the services that we offer, please visit our Accessibility Services page here.